Talking Transparency & Running QVO

Published on August 24, 2018
Duration: 5:00

This video from QVO Tactical discusses their commitment to transparency in manufacturing and order fulfillment. The speaker, Roger Barrera, details challenges with supply chain issues for Black Multicam Cordura fabric and explains why new sales have been paused until existing orders are fulfilled. He also highlights investments in custom CNC-made molds to ensure holster consistency and quality, reflecting a year of growth from running the business part-time to full-time.

Quick Summary

QVO Tactical is prioritizing transparency and customer service by addressing order fulfillment delays caused by a shortage of black multicam Cordura fabric. They are investing in custom CNC-made molds to ensure consistent holster quality and have paused new sales until existing orders are met.

Chapters

  1. 00:00Introduction & Shop Atmosphere
  2. 00:56Instagram Story Recap: Transparency
  3. 01:05Order Fulfillment Status & Delays
  4. 01:13Black Multicam Cordura Supply Issue
  5. 01:33Reason for Pausing New Sales
  6. 01:50Entrepreneurial Progress & Transparency
  7. 02:19Speaker's Transition to Full-Time QVO
  8. 02:36Business Growth & Reinvestment
  9. 02:45Custom CNC Mold Investment
  10. 03:10Holster Consistency & Quality Goals
  11. 03:46Recap of Instagram Discussion
  12. 04:22Lunch Break
  13. 04:31Customer Shoutout & Channel Outro

Frequently Asked Questions

What is causing delays in QVO Tactical's order fulfillment?

QVO Tactical is experiencing delays primarily due to a shortage of black multicam Cordura fabric from their supplier. This has impacted their ability to produce and ship existing orders, leading them to pause new sales until they can catch up.

How is QVO Tactical ensuring consistency in their holsters?

QVO Tactical is investing in custom-made CNC molds designed from their own specifications. This allows them to achieve a high degree of consistency in the design and aesthetic of their holsters, regardless of the manufacturing method used.

What has been the impact of Roger Barrera going full-time with QVO Tactical?

Since transitioning to full-time operations in February after 11 years in local government, QVO Tactical has doubled its revenue. This growth has enabled significant reinvestment into the company, particularly in custom tooling like CNC molds.

Why did QVO Tactical pause new sales and promotions?

New sales and promotions were paused to maintain transparency and fairness with existing customers. The company wants to ensure that all outstanding orders, especially the 25k orders, are fulfilled before introducing new sales opportunities.

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