This video features an interview with Dan Garvey, VP of Member Services at The USCCA, conducted by Tim Schmidt, President and Founder. They discuss Dan's background and his role at The USCCA. A significant portion of the conversation addresses the USCCA's member services call center, clarifying its authenticity and the qualifications of its staff, aiming to dispel rumors about outsourced calls. The video also prompts viewer engagement regarding their experiences with The USCCA's call center and their thoughts on the new "Tactical Tim" format. Links to USCCA's community, social media, and learning resources are provided.
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