Sticky Browning Dura-Touch Stock Deterioration ~ Factory Renewal Program

Published on November 13, 2024
Duration: 10:13

This video details the process for submitting a Browning firearm with a deteriorating Dura-Touch stock to the factory for renewal. The speaker explains how to navigate the online submission process, prepare the firearm for shipping by removing aftermarket parts and the original box, and what to expect regarding service options and turnaround times. Browning offers repair, replacement, or even full firearm replacement for qualifying issues.

Quick Summary

Browning Dura-Touch stocks can deteriorate, becoming sticky or tacky. To fix this, search 'Browning DuraTouch' online, submit your firearm's details and serial number, and request a shipping label. Pack the entire firearm without aftermarket parts or the original box, as Browning will repair, replace the stock, or exchange the firearm.

Chapters

  1. 00:01Introduction to Dura-Touch Stock Issue
  2. 00:11Identifying Sticky Stock Problems
  3. 00:41Causes of Dura-Touch Deterioration
  4. 01:01Universal Problem and Other Brands
  5. 01:39Browning Addressing the Issue
  6. 02:03Submission Process Overview
  7. 02:06How to Find Browning's Renewal Page
  8. 02:20Information Required for Submission
  9. 02:51Receiving and Using the Shipping Label
  10. 03:05Important Shipping Instructions
  11. 03:10Do Not Remove Stock from Firearm
  12. 03:21No Aftermarket Accessories
  13. 03:37Include Original Magazine
  14. 03:50What NOT to Ship: Original Box
  15. 05:12Proper Firearm Packaging
  16. 05:40Turnaround Time Expectations
  17. 06:00Browning's Inspection and Options
  18. 06:14Stock Must Be Deteriorated
  19. 06:52Service Options: Repair, Replace, Exchange
  20. 07:14Why Not Local Refinishing?
  21. 07:44Recommendation: Send it Back
  22. 08:13Historical Browning Stock Issues (Saltwood)
  23. 09:11Industry Challenges with New Finishes
  24. 09:42Thanks and Call to Action

Frequently Asked Questions

What causes Browning Dura-Touch stocks to become sticky?

Browning Dura-Touch stocks can deteriorate over time due to the material's inherent properties, leading to a sticky, tacky, or even oozing surface. This is a known issue that Browning is addressing through a factory renewal program.

How do I submit my Browning firearm for Dura-Touch stock repair?

To submit your firearm, search for 'Browning DuraTouch' online, fill out the form with your firearm's serial number and contact details, describe the stock issue, and request a shipping label. You will then pack the entire firearm without aftermarket parts or the original box.

What should I NOT send with my Browning firearm for stock repair?

You should not send any aftermarket accessories attached to the firearm, such as chokes or magazines not originally supplied. Crucially, do not include the original factory box, as Browning is not responsible for its return and will ship your firearm back in a generic box.

What are Browning's options for fixing a deteriorated Dura-Touch stock?

Browning offers several options: they can repair the existing stock, replace the stock entirely, or, in some cases, replace the entire firearm with a model of equal or greater value to resolve the Dura-Touch issue.

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