My Kimber Customer Service Experience

Published on September 2, 2022
Duration: 6:10

This video details a customer's experience with Kimber's repair service for a Kimber Micro 9 pistol experiencing failure to feed issues. After sending the firearm back, Kimber replaced the recoil spring, polished the feed ramp, and adjusted the extractor. The video documents the post-repair testing, which appears successful, highlighting Kimber's quick turnaround time and effective resolution of the firearm's malfunctions. The presenter expresses satisfaction with the outcome, emphasizing the importance of manufacturers standing behind their products.

Quick Summary

The Kimber Micro 9 pistol experienced failure to feed issues, leading to a return to the manufacturer. Kimber performed repairs including replacing the recoil spring, polishing the feed ramp, and adjusting the extractor. The service was completed in approximately 10 days, and post-repair testing with 230-grain FMJ .45 ACP ammunition showed successful operation.

Chapters

  1. 00:00Introduction: Kimber Micro 9 Issues
  2. 00:22Sending Firearm to Kimber
  3. 00:32Kimber's Repair Actions
  4. 00:47Post-Repair Testing Begins
  5. 01:57First Malfunction & Diagnosis
  6. 02:44Successful Shooting After Grip Adjustment
  7. 03:28Positive Performance Update
  8. 04:48Overall Customer Service Experience
  9. 05:06Kimber's Product Support
  10. 05:47Conclusion & Recommendation

Frequently Asked Questions

What issues did the Kimber Micro 9 experience?

The Kimber Micro 9 pistol experienced recurring failure to feed issues. These malfunctions occurred frequently enough to warrant sending the firearm back to the manufacturer for professional repair and diagnosis.

What repairs did Kimber perform on the Micro 9?

Kimber replaced the recoil spring, polished the feed ramp, and adjusted the extractor on the Kimber Micro 9. These actions were taken to address the reported failure to feed malfunctions.

How long did the Kimber repair process take?

The entire process, from the time the firearm was sent out to Kimber until it was returned repaired, took approximately 10 days. This was considered an extremely fast turnaround time by the presenter.

What ammunition was used for testing the repaired Kimber Micro 9?

For post-repair testing, the presenter used Speer Lawman 230-grain Full Metal Jacket (FMJ) .45 ACP ammunition. This type of ammunition is often considered a standard for evaluating the reliability of 1911-style pistols.

Related News

All News →

More Reviews Videos You Might Like

More from Magic Prepper

View all →