Disappointed: $670 Optic Dropped at 3.5 Feet - How Did They Respond?

Published on September 4, 2024
Duration: 8:49

This video details a disappointing experience with a Trijicon SRO optic that cracked after a 3.5-foot drop. The instructor emphasizes the importance of durable optics for everyday carry and training, contrasting the SRO's performance with more robust options. Despite the product failure, Trijicon's customer service is highlighted as a positive aspect, with a promise to replace the damaged optic.

Quick Summary

A Trijicon SRO optic, costing approximately $670, cracked after a 3.5-foot drop. While the optic continued to function, the incident highlights potential durability concerns. Trijicon's customer service was praised for providing a shipping label for repair or replacement, demonstrating good support despite the product failure.

Chapters

  1. 00:00Introduction: Disappointing Optic Drop
  2. 00:12Affordable Optics: Sig Sauer & Holosun
  3. 00:30Durability of Budget Optics
  4. 00:42Glock 23 Bear Defense Optic
  5. 00:59Optics Designed for Durability
  6. 01:15Leupold DeltaPoint Pro: The Tank
  7. 01:34Holosun 407K X2: Middle Ground
  8. 01:56The Heartbreaking Drop: Trijicon SRO
  9. 02:01Friend's $700 Optic Damaged
  10. 02:07Initial Reaction: Freaking Out vs. Calm
  11. 02:23The Realization: It's Just a Scratch?
  12. 02:38Expectation vs. Reality of High-End Optics
  13. 02:51Analyzing the Impact Point and Crack
  14. 03:17The Cracked SRO: Detailed View
  15. 03:42The Perfect Setup Ruined
  16. 03:57Trijicon Customer Service Call
  17. 04:19Trijicon's Resolution: Shipping Label
  18. 04:35Customer Service is Key
  19. 04:46Will We Buy Trijicon Again?
  20. 04:50Most Expensive Isn't Always Most Durable
  21. 05:05Peace of Mind with Trijicon's Support
  22. 05:15Alternative Durable Optics: HD, RMR
  23. 05:23Conclusion: Respect for Trijicon

Frequently Asked Questions

What happened to the Trijicon SRO optic?

The Trijicon SRO optic, valued at around $670, cracked after being dropped from approximately 3.5 feet. The impact caused a visible crack in the lens, though the optic reportedly continued to function.

How did Trijicon respond to the damaged SRO?

Trijicon's customer service was contacted, and after explaining the situation, they provided a shipping label for the optic to be sent back for repair or replacement, demonstrating good customer support.

Are expensive optics always the most durable?

Not necessarily. The video suggests that while the Trijicon SRO is expensive, it may not be as durable as some less costly alternatives like certain Holosun models or the Leupold DeltaPoint Pro, which feature more robust designs for impact resistance.

What are some more durable optic alternatives to the Trijicon SRO?

The speaker mentions the Leupold DeltaPoint Pro and certain Holosun models, such as the 407K X2 and EPS Carry, as potentially more durable options due to their beefier construction, protective features, and design elements aimed at withstanding impacts.

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