Trijicon Responded!

Published on April 1, 2026
Duration: 2:57

This video details a resolution with Trijicon regarding an optic failure. The speaker experienced a broken brass piece connecting the battery to the cap on their Trijicon RCR. Trijicon is sending replacement screws and the optic will be sent in for service. The issue is suspected to be due to using the incorrect length screws for the RCR on a Smith & Wesson pistol, despite proper torque and Loctite application.

Quick Summary

A Trijicon RCR optic failed when a brass battery contact piece broke. Trijicon is sending replacement screws and servicing the optic. The suspected cause was using short mounting screws, highlighting the importance of correct screw length, Loctite 243, and proper torque (15 in-lbs) for optic installation.

Chapters

  1. 00:00Trijicon Contact and Resolution
  2. 00:13Optic Failure Details
  3. 00:36Battery Issues and Troubleshooting
  4. 00:46Customer Service Experience
  5. 01:01Personal Optic Usage
  6. 01:18Mounting Specifications (Loctite, Torque)
  7. 01:30Suspected Cause: Screw Length
  8. 01:44Incident During Filming
  9. 01:53Previous Optic Mounting Experience
  10. 02:23Viewer Comments and Customer Service
  11. 02:44Recommended Batteries

Frequently Asked Questions

What was the issue with the Trijicon RCR optic?

The Trijicon RCR optic experienced a failure where a small brass piece connecting the battery to the cap broke off. This occurred after the O-ring was removed and the cap was tightened.

How did Trijicon respond to the optic failure?

Trijicon reached out after seeing the videos detailing the issue. They are sending a replacement set of screws and the optic will be sent in for service, indicating good customer support.

What is the suspected cause of the Trijicon RCR optic failure?

The suspected cause is the use of short screws for mounting the RCR on a Smith & Wesson pistol. This likely led to improper engagement and stress on the battery contact components.

What are the recommended mounting practices for Trijicon optics?

It's crucial to use the correct length screws for your specific optic and firearm. Applying Loctite 243 and torquing to spec (around 15 inch-pounds) are also recommended practices.

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